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Privacy Policy

Last updated: April 16, 2026
This privacy notice for Creator Agent (doing business as "Creator Agent") ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
  • Visit our website at creatoragent.app, or any website of ours that links to this privacy notice
  • Use Creator Agent, our automated content creation platform for creators and businesses
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please reach out through our contact form at https://creatoragent.app/contact.

TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Billing addresses
  • Debit/credit card numbers

Sensitive Information. We do not process sensitive information.

Payment Data. When you subscribe to a paid plan or are charged for an optional auto-recharge top-up, payment is processed by Stripe, Inc. Stripe collects and stores your payment instrument details (such as card number, expiration date, and security code) directly; we do not see or store your full payment card information on our servers. We receive limited billing-related data from Stripe (such as the last four digits of your card, card brand, billing country, transaction ID, and subscription status) so we can manage your account and prevent fraud. Stripe's privacy practices are described at https://stripe.com/privacy.

Social and Platform OAuth Data. When you connect external accounts (such as YouTube, Facebook, or other supported platforms) to Creator Agent so the Services can publish content on your behalf, we receive limited account information from those platforms (such as your account ID, page or channel ID, profile name, and the access tokens necessary to perform the actions you authorize). We use this information solely to operate the requested integrations (for example, scheduling and publishing content). You may disconnect a connected platform at any time from your account settings.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To send you marketing and promotional communications. We may send product updates and marketing communications by email, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. We do not send marketing text messages unless you separately and explicitly opt in.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.

If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Corporate Affiliates (Internal Operations Only). We may share limited information with our parent company, subsidiaries, or other companies under common control with us solely for internal business administration, security, fraud prevention, or billing purposes. Mobile information (including phone numbers, SMS consent data, and messaging opt-in status) will not be shared with third parties or affiliates for marketing or promotional purposes. This includes any referral/affiliate partners: referral commissions are attribution-only and do not involve sharing, selling, or providing access to end-user contact data, phone numbers, or opt-in information.
  • Service Providers and Processing. We may share information with vendors and service providers that help us operate Creator Agent (e.g., hosting, analytics, customer support, communications infrastructure). They may process data only on our instructions to provide the service. We do not share phone numbers or personal information with third parties for their own independent marketing purposes.
  • AI Service Providers and Model Hosts. To deliver the AI features of our Services (such as script generation, voice synthesis, image generation, video rendering, transcription, and video analysis), we transmit your Inputs (and certain Outputs) to third-party AI providers acting as our subprocessors. These may include, without limitation, OpenAI, Google (Gemini), Replicate, ElevenLabs, Twelve Labs, Deepgram, AssemblyAI, and Soniox. These providers process your data only as necessary to return the requested Output and are bound by their own contractual data-processing terms and privacy commitments. We may add, change, or remove AI subprocessors over time as we evolve the Services.
  • Payment Processors. We share payment-related information with our payment processor, Stripe, Inc., in order to process subscription charges, optional auto-recharge top-ups, refunds, and chargebacks. Stripe processes your payment instrument details under its own privacy policy, available at https://stripe.com/privacy.

No Sale of Personal Information. We do not sell personal information. Creator Agent is a software platform for automated content creation; we do not engage in the sale or rental of contact lists or user data.

Messaging (SMS). If you opt in, Creator Agent may send text messages for account-related purposes such as support responses, onboarding updates, and notifications. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. We do not send promotional or marketing SMS unless you separately and explicitly opt in to receive such messages.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions.

Our AI Products:
  • AI-powered script and long-form content generation
  • AI voice synthesis and voiceover generation
  • AI image and visual content generation
  • AI video rendering and editing
  • Automated workflow pipelines for content creation and publishing
  • AI-powered analytics and content performance recommendations
How We Process Your Data Using AI. All personal information processed using our AI Products is handled in line with this privacy notice and our agreements with our third-party providers. This is intended to safeguard your personal information throughout the AI processing pipeline.

Third-Party AI Models and Subprocessors. Our AI Products are built on top of, and rely on, AI models and infrastructure provided by third parties, including (without limitation) OpenAI, Google (Gemini), Replicate, ElevenLabs, Twelve Labs, Deepgram, AssemblyAI, and Soniox. When you use an AI feature, the relevant Inputs (such as your prompts, scripts, reference images, audio, or video) are transmitted to the applicable provider so that they can return the Output to us, which we then deliver to you. Each provider has its own privacy practices and data-handling commitments, which you can review on their websites. We may add or change AI subprocessors over time as we evolve the Services.

What We Send to AI Providers. We typically send only the data necessary to fulfill your request, such as the prompts, scripts, reference images, voice samples, or other Inputs you submit. We do not send your account credentials, payment information, or other sensitive personal information that is not required to generate the requested Output.

No Training on Your Inputs. We do not use your Inputs or Outputs to train, fine-tune, or improve any AI model owned or operated by us. Where the relevant third-party AI provider offers a no-training commitment for API or business-tier usage, we rely on those commitments and configure our integrations accordingly.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services allow you to connect third-party accounts (such as YouTube, Facebook, and similar platforms) so that Creator Agent can publish content on your behalf or retrieve information you authorize. When you connect such an account, we receive limited profile information and the access tokens necessary to perform the actions you authorize. We use this information only to operate the integrations you have enabled and as described in this privacy notice. You can disconnect any connected account at any time from your account settings.

YouTube API Services. If you connect a YouTube channel to Creator Agent for publishing or analytics, our use of YouTube API Services is subject to the YouTube Terms of Service and the Google Privacy Policy. You can revoke Creator Agent's access to your Google or YouTube account at any time via Google's security settings.

Meta (Facebook) Platform Connections. If you connect a Facebook Page to Creator Agent, our use of the Meta APIs is subject to the Meta Platform Terms. You can revoke Creator Agent's access at any time via your Facebook account's app settings.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or request deletion of your personal information at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by reaching out through our contact form at https://creatoragent.app/contact.

Deleting your account: You may delete your account and the personal information associated with it at any time from your account settings within Creator Agent, or by reaching out through our contact form at https://creatoragent.app/contact. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain certain records to comply with legal obligations (such as tax and accounting records), resolve disputes, or enforce our agreements.

If you have questions or comments about your privacy rights, please reach out through our contact form at https://creatoragent.app/contact.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, please reach out through our contact form at https://creatoragent.app/contact, or contact us by post at:

Creator Agent
3167 San Mateo NE #273
Albuquerque, NM 87110, US
Phone: 505-240-8035
Email: [email protected]

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please reach out through our contact form at https://creatoragent.app/contact.